If you've been scammed by a mover, the first step is to file a direct complaint with the moving company. Reach out to both the local office and headquarters to try and resolve the issue. If you're dealing with an interstate move, take a look at the complaint categories available. To file a complaint with the federal government, call 888-368-7238 or file a complaint online.
It's important to be aware of bait-and-switch moving scams. To make sure you're working with an honest and trustworthy company, research their license and reviews. This is the only surefire way to ensure that a company is not just a moving scam. However, having a proper license does not guarantee that a company provides excellent moving services or that it is fairly priced.
With the increase in long-distance and interstate moves, moving company scams appear to be on the rise as well. To avoid becoming a victim of one of these scams, there are simple steps you can take to ensure you're working with an honest and reliable mover.